FAQ

To date, DJI Neo is DJI's lightest, smallest, safest, easiest-to-use aerial videographer with the most control options. It's ideal for low-altitude filming and close-range human subject filming.*
1. DJI Neo is palm-sized, weighing approx. 135 g, making it easy to store and carry. It features fully enclosed propeller guards, ensuring safe flight.
2. DJI Neo is instantly intuitive. Press the Mode button on the top to quickly switch between intelligent shooting modes and initiate palm takeoff without needing additional accessories.
3. DJI Neo offers multiple fun control methods. It can take off and land on your palm**
4. DJI Neo excels at low-altitude flights and close-range subject confirmation, making it a great personal videographer. It can also fly close to the ground or navigate indoors, providing an immersive experience.***

^{*As of September 2024.
** When using palm takeoff and landing, adhere to the following guidelines: Operate in a windless environment as much as possible; extend your palm horizontally and keep it still. Avoid contact with the propellers to prevent injury; do not attempt to grab Neo while it is flying.
*** DJI Neo does not support obstacle avoidance. To ensure flight safety, fly within a visual line of sight. To fly beyond visual line of sight (BVLOS), ensure that Neo is in good condition, the user is qualified, and the flight is compliant with local regulations for BVLOS.}

DJI Neo is a vlogging tool ideal for capturing everyday life, leisure activities, family moments, and pets.
If you need a portable flying camera to instantly capture travel, camping, cycling, skateboarding, hiking, or important memories, DJI Neo is the perfect choice.

^{DJI Neo is suitable for users aged 16 and above.}

DJI Neo offers a range of intelligent shooting modes.
For palm control or mobile app control, DJI Neo supports Follow, Expanse, Circle, Rocket, Spotlight, and Custom* modes.
With some accessories, DJI Neo supports additional QuickShots modes.

^{* Neo can connect to the DJI Fly app via Wi-Fi to select Helix or Boomerang.}

Palm control is extremely simple to use. Even those with no experience can get started quickly.
DJI Neo can take off and land from and onto your palm and perform intelligent filming by locking onto the subject using visual algorithms,* all without the need for additional accessories.

^{* Currently, only people are supported when using subject confirmation.}

No. To ensure flight safety, fly in an open area or within a visual line of sight. To fly beyond visual line of sight (BVLOS), ensure that Neo is in good condition, the user is qualified, and the flight is compliant with local regulations for BVLOS.

DJI Neo offers 4K Ultra HD quality that meets everyday filming and sharing needs.
For video recording, DJI Neo provides resolutions of 4K/30fps and 1080p@60/50/30fps, meeting the high-definition requirements for sharing content on mainstream social media platforms.
DJI Neo supports up to 12-megapixel photos. When using mobile app control, it ensures everyone fits into group shots, eliminating the need to find someone to take the picture.

It supports RockSteady and HorizonBalancing.
When controlling Neo with the DJI Fly app or with select accessories, only HorizonBalancing is supported and cannot be turned off.
For immersive flight, you can choose to enable RockSteady, HorizonBalancing, or turn off stabilization.
When flying via the DJI Fly app, the HorizonBalancing angle is ±30°. When controlling Neo with additional accessories, the HorizonBalancing angle is ±45°.

Yes. When using the 4:3 aspect ratio, footage recorded by DJI Neo is not stabilized but supports offline stabilization with Gyroflow.

QuickTransfer:
DJI Neo supports connecting to a mobile phone via Wi-Fi and browsing/transferring footage through the DJI Fly app, with a maximum download speed of up to 25 MB/s*.
Keep Neo and the phone within two meters of each other, with no obstructions, for the best transfer experience.

Transferring files to a computer:
Without needing to power on Neo, connect it to the computer using a data cable to browse and transfer footage.

^{* Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz. Download speeds may vary depending on the actual conditions.}

After connecting DJI Neo with the DJI Fly app, you can check live feeds, adjust shooting parameters, and quickly transfer footage to your mobile phone.
You can also use the phone's built-in microphone for audio recording or control Neo via voice commands.
Once the footage captured by DJI Neo is imported into the DJI Fly app, you can add Glamour Effects or quickly edit the footage for instant video creation.

English and Mandarin.
The specific language used depends on the connected phone's system language (English or Chinese).

Yes.

There are two charging methods: using the Two-Way Charging Hub or charging Neo directly.
1. When using a 60W charger with the Two-Way Charging Hub, you can charge up to three batteries simultaneously.* It takes approximately 60 minutes to charge them from 0% to 100%.
2. When using a 30W charger to charge Neo, it takes about 50 minutes to charge from 0% to 100%.

^{* The number of batteries that can be charged simultaneously depends on the power of the charger used. Using a charger of more than 45 W allows for charging three batteries at once, while using a charger of less than 45 W can only charge two batteries simultaneously. Refer to the charging protocols supported by the charger.}

1. Charging: The Two-Way Charging Hub supports USB PD fast-charging protocol and can charge up to three batteries simultaneously.
2. Storage: It can store three batteries at once, making it convenient to carry and use.
3. Power bank: With at least one battery in storage, you can use the charging hub as a power bank and output the battery power to mobile phones, tablets, and other devices through the USB-C port.

When charging via the Two-Way Charging Hub, it is recommended to use the DJI 65W Portable Charger.
When charging through Neo, it is recommended to use the DJI 65W Portable Charger or the DJI 30W USB-C Charger.