FAQ

Drone & Payload
The protection rating is not permanent and may decline due to aging and wear caused by long-term use. The protection rating does not apply to the propulsion system. After a flight in rain, it is recommended to keep it idling on the ground for 1 minute to prevent corrosion or rust to afflict the propulsion system (precipitation of more than 24.9 mm within 24 hours).
Maximum route speed: 15 m/s. Maximum flight speed in S mode: 20 m/s. Maximum flight altitude: 6000 m.
Standard carbon fiber blades with optimized motor heat dissipation for more robust performance. The 4-axis 8-propeller configuration supports short-term emergency flight after single power unit failure, providing higher safety.
The propulsion system is equipped with a 4-axis coaxial design. If one motor fails, the other seven motors can still operate properly to enable DJI FlyCart 30 to land safely. During landing, you can maintain essential flight control, including control over the altitude and horizontal movements, and select a safe landing point as needed.
The Active Phased Array Radar and Binocular Vision can conduct horizontal multidirectional obstacle sensing, and it supports height detection from 0 to 200 m.
Yes. The built-in ADS-B signal receiver can detect the location information of civil planes, helicopters, and other vehicles equipped with ADS-B transmitters within a range of 15 km. The system sends warnings to the operator so that the operator can avoid a crash to ensure both flight and airspace safety.
Yes. A remote controller can be used to flexibly adjust the angle of the FPV camera.
Yes. DJI FlyCart 30 has a built-in arm-locking function. If the arms are not fully unfolded, a warning message will be displayed in DJI Pilot 2, and takeoff will be prohibited.
Cargo mode, Winch mode, and third-party payload systems developed on DJI Payload SDK. 
The winch system has a descent mode and supports both manual control and automatic control. It has practical functions such as Swing Control and weighing and supports emergency Cut Cable Protection. Please contact after-sales service for repairs after using Cut Cable Protection.
No.
Battery & Charger
If the voltage or capacity difference between two intelligent flight batteries is too large, the app will display, "The voltage difference or capacity difference between the two batteries is too large, making it impossible to take off." The parameters are as follows:
Voltage difference between two batteries: > 10 degrees: delta_V ≤ 2 V; < 10 degrees: delta_V ≤ 1 V
Capacity difference between two batteries: > 10 degrees: delta_soc ≤ 10%; < 10 degrees: delta_soc ≤ 8%
At normal temperatures, when two AC power cables are connected, it takes about 26.5 minutes to charge a single battery from 0% to 98%; it takes about 36.6 minutes to charge two batteries from 0% to 98%.
When intelligent flight batteries are stored for a long time, in order to ensure storage safety and extend battery life, the batteries will automatically turn on the "self-discharge at storage" function to discharge the battery with higher power to about 60%. Batteries may become slightly hot during discharge, which is normal.
The working temperature of intelligent flight batteries ranges from -20° to 45° C. Using batteries in low-temperature environments will reduce battery life. Please arrange your flight time reasonably. To maximize battery performance, it is recommended to heat the battery temperature above 10° C before a flight.
If the temperature of a battery is below 20° C, the battery will first activate the charging and heating function and then enter the charging process after heating.
After an intelligent flight battery is installed on a drone and the power is turned on, if the battery temperature is low, the battery will automatically turn on the self-heating function to keep the battery temperature at about 10° to 12° C. 
An intelligent flight battery has a lifespan of 12 months and 1500 cycles, whichever comes first.
An intelligent flight battery has an energy of 1984.4 Wh, which cannot be carried on board according to airline requirements.
Two intelligent flight batteries can be charged at the same time, with a maximum charging power of 2 x 3600 watts for dual batteries and a maximum charging power of 5700 watts for a single battery.
To connect to a third-party generator for fast charging, select a generator with a 220 V single-phase output and a nominal power of 8 kW or above.
It is not supported currently.
Remote Controller & Video Transmission
It is recommended to use a standard charger. A third-party charger must support the USB Power Delivery Specification and have a power of no less than 40 watts.
It supports DJI's customized 4G IoT card and user-purchased Nano-SIM cards.
Yes. The links of 4G enhanced transmission and DJI O3 transmission are converged, and the two can be switched seamlessly.
Other DJI drones are not supported currently.
Yes.
Software
DJI FlyCart 30 can use the following three ways to obtain real-time differential data:
1. Based on app settings, DJI FlyCart 30 is connected to a D-RTK 2 mobile station (RTCM3.2) to obtain real-time differential data.
2. A remote controller can connect to the network RTK service (RTCM3.2) through a 4G network interface card (free in the first two years in the Chinese Mainland, and payment is required in the third year).
3. A remote controller can connect to custom network RTK services based on the Ntrip protocol through a 4G network interface card or WiFi hotspot (RTCM3.0/RTCM3.1/RTCM3.2 are supported).
Enter the online RTK page through the RTK settings page, and click package renewal to scan the code for payment. After successful purchase, click Activate on the network RTK page to continue using the service.
There is no limit.
1. Connect the drone to a computer and upgrade the firmware of the drone, remote controller, and D-RTK 2 mobile station through DJI Assistant 2 (Delivery Drones Series).
2. Use the DJI Pilot 2 app to upgrade the firmware of the drone, remote controller, and DJI DB2000 intelligent flight battery.
3. Go to the DJI official website to download the firmware, and then insert the SD card with the firmware package into the remote controller for an offline upgrade.
Please refer to the user manual for details. 
Yes. For details, please contact dev@dji.com to obtain technical assistance.
Before exporting logs, check whether dual control has been enabled with 4G enhanced transmission. If 4G enhanced transmission is already enabled, disable 4G enhanced transmission for both remote controllers before exporting logs.
It is recommended to pull logs from the Level I page and export logs using 'custom logs' after identifying a module issue.
Level I page:
 · Flight issues: All logs except for video transmission logs
 · Transmission issues: Only video transmission logs
Cloud Platform
Drones supported: Currently, the DJI FlyCart 30 flight platform is supported.
There is no limit to the number of live streams. The actual usage is limited by the downlink bandwidth of the playback network.
Currently, the image from the gimbal camera of the drone is displayed.
No.
The livestreaming recording function is not supported.
Latency depends on network conditions. If the network is in good condition, the latency is generally within one second.
It is not supported currently. If you need to use the GB28181 protocol for livestreaming, you can push the stream directly through Pilot.
DJI DeliveryHub uploads, stores, and manages data on cloud servers operated by Amazon Web Services, which are compliant with ISO/IEC 27001 security certifications.
1. Access links are protected by multiple layers of protection measures, including but not limited to WAF and one key for one device, to protect servers from attacks and prevent important information from being leaked.
2. Service hosting security: DJI DeliveryHub uses Amazon Web Services as a computing and storage service provider, which has passed ISO/IEC 27001 security certifications.
The HTTP, MQTT, and WebSocket protocols are supported. Each link is encrypted with TLS to ensure data security.
These are not supported currently.
DJI DeliveryHub uses a unified DJI account. Therefore, there is no need to create or activate an additional account.
Web pages support Windows, Mac, Android, iOS, and other operating systems. It is recommended to use Chrome, Safari, Edge, and Firefox as the browsers.
This is not supported currently.
No. Only immediate tasks are supported currently.
No.
No.
DJI DeliveryHub is a public cloud platform and does not support private deployment.
It supports the waypoint routes recorded by DJI FlyCart 30 and Matrice M30/M30T.
Miscellaneous
The DJI FlyCart 30 series has two versions: the Chinese Edition and Universal Edition. The Chinese Edition can only be used in the Chinese mainland, and the Universal Edition can be used in regions outside the Chinese mainland. Please consult your local after-sales center or agent for information on the regions where this product can be used.