Online Customer Service

Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Hotline Service

English: +1 818 235 0789
Monday - Sunday: 6:00 - 18:00 (PST/PDT)

DJI Store APP

Manage your devices in one place. Conveniently request services.

Check It Out
Need assistance? We’re here to help!

Support for DJI Dock 2

View Manuals
Get Started
Service Request
Specs
Tutorial Videos
FAQ

Get Started

Other Downloads

Manuals and other applications.

Learn More

Service Request

My Device Information

Get to know the activation, service plan status, and eligibility to purchase DJI Care.

Check Now

Specs

Dock - General

Product NameDJI Dock 2
Total Weight34 kg (without aircraft)

The actual product weight may vary due to differences in batch materials and external factors.
DimensionsDock Cover Opened: 1228×583×412 mm (L×W×H)
Dock Cover Closed: 570×583×465 mm (L×W×H)

The above data does not include the height of the wind speed gauge (145 mm) but includes the height of the mounting base brackets (55 mm).
Input Voltage100-240 V (AC), 50/60 Hz
Input PowerMax 1000 W
Operating Temperature-25° to 45° C (-13° to 113° F)

When the ambient temperature is below -20° C (-4° F), the dock is in standby status, and the aircraft cannot perform flight tasks.
Ingress Protection RatingIP55
Number of Drones Accommodated1
Max Allowable Landing Wind Speed8 m/s
Max Operating Altitude4000 m
Receiving Frequency of RTK Base Station SatelliteSimultaneously receive:
GPS: L1 C/A, L2
BeiDou2: B1l, B2l, B3l
BeiDou3: B1l, B3l
GLONASS: L1, L2
Galileo: E1, E5B
Positioning Accuracy of RTK Base StationHorizontal: 1 cm + 1 ppm (RMS)
Vertical: 2 cm + 1 ppm (RMS)

Dock - Charging Performance

Output Voltage28 V DC
Charging Time32 minutes

The data was measured when charging the aircraft (when powered off) from 20% to 90% in a 25° C (77° F) environment.

Dock - Video Transmission

Video Transmission SystemO3 Enterprise
Operating Frequency2.4000-2.4835 GHz
5.725-5.850 GHz
AntennaBuilt-in 4 antennas, 2T4R, supports intelligent switching
Transmitter Power (EIRP)2.4 GHz: < 33 dBm (FCC); < 20 dBm (CE/SRRC/MIC)
5.8 GHz: < 33 dBm (FCC); < 14 dBm (CE); < 23 dBm (SRRC)

Dock - Air Conditioning System

Operating Voltage28 V DC
Air Conditioning TypeTEC Air Conditioning

Dock - Backup Battery

Battery Capacity12 Ah
Output Voltage12 V
Battery TypeLead-acid battery
Battery Life> 5 hours

Measured with a fully charged backup battery in a 25° C (77° F) environment. ‌After a power outage, the dock does not support functions like aircraft charging, air conditioning, dock cover heating, and wind speed gauge heating. Always check malfunctions promptly.

Dock- Network Access

Ethernet Access10/100/1000Mbps adaptive Ethernet port

Dock - Sensor

Wind Speed SensorSupported
Rainfall SensorSupported
Ambient Temperature SensorSupported
Water Immersion SensorSupported
In-Cabin Temperature SensorSupported
In-Cabin Humidity SensorSupported

Dock - Security Camera (External)

Resolution1920×1080
Field of View (FOV)151°
Auxiliary LightAuxiliary White Light

Dock - Security Camera (Internal)

Resolution1920×1080
Field of View (FOV)151°
Auxiliary LightAuxiliary White Light

Dock- Lightning Protection

AC Power Port20 kA (rated value), meets EN 61643-11 Type 2 and IEC 61643-1 Class Ⅱ protection level requirements
Ethernet Port10 kA (Itotal )，meets EN/IEC 61643-21 Category C protection level requirements

Dock - Supported Software

ApplicationsDJI Pilot 2 (connects to DJI Dock 2 via DJI RC Pro Enterprise for deployment and commissioning)
Cloud PlatformDJI FlightHub 2 (supported by default)
Third-party cloud platforms (accessed through DJI Cloud API)

Dock - Expansion Capability

Open ProtocolDJI Cloud API
Edge ComputingSupports data communication with external switches

Aircraft - General

Weight‌1410 g

This value includes the weight of the battery, propellers, and a microSD card, but does not include third-party payloads. The actual product weight may vary due to differences in batch materials and external factors.
Max Takeoff Weight1610 g
Dimensions335×398×153 mm (L×W×H, without propellers)
WheelbaseDiagonal Wheelbase: 463.2 mm
Left-Right Wheelbase: 359.9 mm
Front-Rear Wheelbase: 291.4 mm
Max Ascent Speed6 m/s (Normal Mode)
8 m/s (Sport Mode)
Max Descent Speed6 m/s (Normal Mode)
6 m/s (Sport Mode)
Max Horizontal Speed (at sea level, no wind)Normal Mode, With Obstacle Sensing Enabled: 15 m/s flying forward, 12 m/s flying backward, 10 m/s flying sideways
Sport Mode: 21 m/s flying forward, 18 m/s flying backward, 16 m/s flying sideways
Max Wind Speed ResistanceDuring Operation: 12 m/s
During Takeoff/Landing: 8 m/s
Max Takeoff Altitude4000 m
Max Flight Time50 minutes

Measured in a controlled test environment. Specific test conditions are as follows: flying forward at a constant speed of 46.8 kph in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo-taking operation during flight), with Obstacle Avoidance Action set to Off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
Max Hovering Time40 minutes

Measured with the DJI Matrice 3D series drones hovering in a windless environment at 20 meters above sea level and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
Max Operating Radius10 km

Measured in an environment of approximately 25° C (77° F) with a safe battery level of 25%, ambient wind speed of approximately 4 m/s, round-trip flight speed of approximately 15 m/s, and hovering operation of 10 minutes. Results may vary depending on the environment, actual use, and firmware version.
Max Flight Distance‌43 km

Measured with DJI Matrice 3D/3TD flying at a constant speed of 54 kph in a windless environment at 20 meters above sea level and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
Max Pitch Angle25° (Normal Mode)
25° (Sport Mode)
Max Angular Velocity250°/s
Global Navigation Satellite SystemGPS + Galileo + BeiDou + GLONASS (GLONASS is supported only when the RTK module is enabled.)
Hovering Accuracy Range (windless or breezy)Vertical:
±0.1 m (with vision positioning)
±0.5 m (with GNSS positioning)
±0.1 m (with RTK positioning)

Horizontal:
±0.3 m (with vision positioning)
±0.5 m (with GNSS positioning)
±0.1 m (with RTK positioning)
Operating Temperature-20° to 45° C (-4° to 113° F)
Ingress Protection RatingIP54
Motor Model2607
Propeller Model1149, foldable, non-quick release
RTK ModuleIntegrated on the aircraft
BeaconIntegrated on the aircraft

Aircraft - Wide-Angle Camera

Image SensorDJI Matrice 3D: 4/3 CMOS, Effective Pixels: 20 MP
DJI Matrice 3TD: 1/1.32-inch CMOS, Effective Pixels: 48 MP
LensDJI Matrice 3D
FOV: 84°
Format Equivalent: 24 mm
Aperture: f/2.8-f/11
Focus: 1 m to ∞

DJI Matrice 3TD
FOV: 82°
Format Equivalent: 24 mm
Aperture: f/1.7
Focus: 1 m to ∞
Lens DefoggingDJI Matrice 3D: The wide-angle camera supports lens defogging.
DJI Matrice 3TD: The wide-angle camera supports lens defogging.
ISO RangeDJI Matrice 3D: 100-6400
DJI Matrice 3TD: 100-25600
Shutter SpeedDJI Matrice 3D
Electronic Shutter: 8-1/8000 s
Mechanical Shutter: 8-1/2000 s

DJI Matrice 3TD
Electronic Shutter: 8-1/8000 s
Max Image SizeDJI Matrice 3D: 5280×3956
DJI Matrice 3TD: 8064×6048
Still Photography ModesDJI Matrice 3D
Single: 20 MP
Timed: 20 MP, 0.7/1/2/3/5/7/10/15/20/30/60 s
Smart Low-Light: 20 MP
Panorama: 20 MP (raw image); 100 MP (stitched image)

DJI Matrice 3TD
Single: 12 MP, 48 MP
Timed: 12 MP, 48 MP, 0.7/1/2/3/5/7/10/15/20/30/60 s*
Smart Low-Light: 12 MP
Panorama: 12 MP (raw image); 100 MP (stitched image)

* The 0.7s and 1s intervals are not supported when taking 48MP timed photos.
Video ResolutionH.264
4K: 3840×2160@30fps
FHD: 1920×1080@30fps
Video BitrateDJI Matrice 3D
4K: 130 Mbps
FHD: 70 Mbps

DJI Matrice 3TD
4K: 85 Mbps
FHD: 30 Mbps
Supported File SystemexFAT
Photo FormatJPEG
Video FormatMP4 (MPEG-4 AVC/H.264)

Aircraft - Tele Camera

Image Sensor1/2-inch CMOS, Effective Pixels: 12 MP
LensFOV: 15°
Format Equivalent: 162 mm
Aperture: f/4.4
Focus: 3 m to ∞
Lens DefoggingDJI Matrice 3D: The tele camera supports lens defogging.
DJI Matrice 3TD: The tele camera supports lens defogging.
ISO RangeDJI Matrice 3D: 100-6400
DJI Matrice 3TD: 100-25600
Shutter SpeedElectronic Shutter: 8-1/8000 s
Max Image Size4000×3000
Photo FormatJPEG
Video FormatMP4 (MPEG-4 AVC/H.264)
Still Photography ModesDJI Matrice 3D
Single: 12 MP
Timed: 12 MP, 0.7/1/2/3/5/7/10/15/20/30/60 s
Smart Low-Light: 12 MP

DJI Matrice 3TD
Single: 12 MP
Timed: 12 MP, 0.7/1/2/3/5/7/10/15/20/30/60 s
Smart Low-Light: 12 MP
Video ResolutionH.264
4K: 3840×2160@30fps
FHD: 1920×1080@30fps
Video BitrateDJI Matrice 3D
4K: 130 Mbps
FHD: 70 Mbps

DJI Matrice 3TD
4K: 85 Mbps
FHD: 30 Mbps
Digital Zoom8x (56x hybrid zoom)

Aircraft - Infrared Camera (DJI Matrice 3TD)

Thermal ImagerUncooled VOx Microbolometer
Pixel Pitch12 μm
Frame Rate30 Hz
LensFOV: 61°
Format Equivalent: 40 mm
Aperture: f/1.0
Focus: 5 m to ∞

‌Do not expose the infrared camera lens to strong sources of energy, such as the sun, lava, or a laser beam. Otherwise, the camera sensor may be burned, leading to permanent damage.
Sensitivity≤ 50 mK@F1.0
Temperature Measurement MethodSpot Measurement, Area Measurement
Temperature Measurement Range-20° to 150° C (-4° to 302° F, High Gain Mode)
0° to 500° C (32° to 932° F, Low Gain Mode)
PaletteWhite Hot/Black Hot/Tint/Iron Red/Hot Iron/Arctic/Medical/Fulgurite/Rainbow 1/Rainbow 2
Photo FormatJPEG (8-bit)
R-JPEG (16-bit)
Video ResolutionNormal Mode: 640×512@30fps
UHR Infrared Image Mode: 1280×1024@30fps (With the UHR Infrared Image function enabled, the aircraft can automatically enable or disable UHR Infrared Image mode according to the ambient light brightness.)
Video Bitrate6 Mbps
Video FormatMP4 (MPEG-4 AVC/H.264)
Still Photography ModesSingle
Normal Mode: 640×512
UHR Infrared Image Mode: 1280×1024

Timed
Normal Mode: 640×512, 0.7/1/2/3/5/7/10/15/20/30/60 s
UHR Infrared Image Mode: 1280×1024, 0.7/1/2/3/5/7/10/15/20/30/60 s
Digital Zoom28x
Infrared Wavelength8-14 μm
Infrared Temperature Measurement Accuracy±2° C or ±2% (using the larger value)

Aircraft - Gimbal

Stabilization3-axis mechanical gimbal (tilt, roll, pan)
Mechanical RangeTilt: -135° to +45°
Roll: -45° to +45°
Pan: -27° to +27°
Controllable RangeTilt: -90° to +35°
Pan: Not controllable
Max Control Speed (tilt)100°/s
Angular Vibration Range±0.005°

Aircraft - Sensing

Sensing Type‌The aircraft supports six-directional obstacle sensing.

‌The aircraft has a 10° blind spot in the upper rear area. Always fly with caution.
ForwardMeasurement Range: 0.5-21 m
Detection Range: 0.5-200 m
Effective Sensing Speed: Flight Speed ≤ 15 m/s
FOV: Horizontal 90°, Vertical 90°
BackwardMeasurement Range: 0.5-23 m
Effective Sensing Speed: Flight Speed ≤ 12 m/s
FOV: Horizontal 90°, Vertical 90°
LateralMeasurement Range: 0.5-15 m
Effective Sensing Speed: Flight Speed ≤ 10 m/s
FOV: Horizontal 104°, Vertical 90°
UpwardMeasurement Range: 0.5-21 m
Effective Sensing Speed: Flight Speed ≤ 6 m/s
FOV: Front and Back 90°, Left and Right 90°
DownwardMeasurement Range: 0.5-14 m
Effective Sensing Speed: Flight Speed ≤ 6 m/s
FOV: Front and Back 95°, Left and Right 110°
Operating EnvironmentForward, Backward, Left, Right, and Upward: Surfaces with discernible patterns and adequate lighting (lux > 15)
Downward: Diffuse reflective surface with diffuse reflectivity > 20% (e.g. walls, trees, people) and adequate lighting (lux > 15)

Aircraft - Video Transmission

Video Transmission SystemDJI O3 Enterprise Transmission
Live View Quality720p/30fps, 1080p/30fps (with DJI RC Pro Enterprise)
540p/30fps, 720p/30fps, 1080p/30fps (with DJI FlightHub 2)
Operating Frequency2.4000-2.4835 GHz
5.150-5.250 GHz (CE: 5.170-5.250 GHz)
5.725-5.850 GHz

In some countries and regions, the 5.1GHz and 5.8GHz frequency bands are prohibited, or the 5.1GHz frequency band is only allowed for indoor use. Please refer to local laws and regulations for more information.
Max Transmission Distance (unobstructed, free of interference)DJI Matrice 3D
FCC: 15 km
CE: 8 km
SRRC: 8 km
MIC: 8 km

DJI Matrice 3TD
FCC: 15 km
CE: 8 km
SRRC: 8 km
MIC: 8 km

Measured in an unobstructed outdoor environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. Always pay attention to RTH reminders in DJI FlightHub 2 during your flight.
Max Transmission Distance (unobstructed, with interference)‌Strong Interference (dense buildings, residential areas, etc.): 1.5-3 km (FCC/CE/SRRC/MIC)
Medium Interference (suburban areas, city parks, etc.): 3-9 km (FCC), 3-6 km (CE/SRRC/MIC)
Low Interference (open spaces, remote areas, etc.): 9-15 km (FCC), 6-8 km (CE/SRRC/MIC)

Measured with the aircraft flying (without third-party payloads) in unobstructed environments with typical interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. Always pay attention to RTH reminders in DJI FlightHub 2 during your flight.
Max Download Speed5 MB/s (with DJI Dock 2)
‌15 MB/s (with DJI RC Pro Enterprise)

Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz. Download speeds may vary depending on the actual conditions.
Lowest LatencyThe video transmission latency from the aircraft to the dock is approximately 110 to 150 milliseconds (affected by the actual environmental conditions).
The video transmission latency from the dock to DJI FlightHub 2 is affected by the actual network conditions and the computer's configuration.
Antenna4 antennas, 2T4R
Transmitter Power (EIRP)2.4 GHz: < 33 dBm (FCC), < 20 dBm (CE/SRRC/MIC)
5.1 GHz: < 23 dBm (CE)
5.8 GHz: < 33 dBm (FCC/SRRC), < 14 dBm (CE)

Aircraft - Storage

Supported Memory Cards‌Aircraft:
U3/Class10/V30 or above is supported. A list of recommended microSD cards can be found below.
Recommended microSD Cards‌Aircraft:
SanDisk Extreme 32GB V30 A1 microSDHC
SanDisk Extreme PRO 32GB V30 A1 microSDHC
SanDisk Extreme 512GB V30 A2 microSDXC
Lexar 1066x 64GB V30 A2 microSDXC
Kingston Canvas Go! Plus 64GB V30 A2 microSDXC
Kingston Canvas React Plus 64GB V90 A1 microSDXC
Kingston Canvas Go! Plus 128GB V30 A2 microSDXC
Kingston Canvas React Plus 128GB V90 A1 microSDXC
Kingston Canvas React Plus 256GB V90 A2 microSDXC
Samsung PRO Plus 256GB V30 A2 microSDXC

Aircraft - Battery

Capacity7811 mAh
Voltage14.76 V
Max Charging Voltage17.0 V
TypeLi-ion 4S
Chemical SystemLiNiMnCoO2
Energy115.2 Wh
Weight544 g
Cycle Count400
Charging Temperature5° to 45° C (41° to 113° F)

‌Aircraft - Power Adapter

Input100-240 V (AC), 50/60 Hz, 2.5 A
Output Power100 W
Output‌Max output power of 100 W (total)

When both ports are used, the power adapter will dynamically allocate the output power of the two ports according to the load power, and the maximum output power of one of the ports is 82 W.

Aircraft - Charging Base

InputUSB-C: 5-20 V, 5.0 A
OutputBattery Port: 12-17 V, 8.0 A
Rated Power100 W
Charging TypeOne battery charged at a time
Charging Temperature5° to 40° C (41° to 104° F)

Others

Guaranteed software updates until2025/12/31

Tutorial Videos

DJI Dock 2｜First Use

DJI Dock 2｜Device Monitoring and Maintenance

DJI Dock 2｜Site Evaluation

DJI Dock 2｜Live Flight Controls

DJI Dock 2｜Task Area Management

FAQ

Dock
Dock
Aircraft
Aircraft

Dock

What is the difference between DJI Dock 2 and DJI Dock?
Compared with DJI Dock, DJI Dock 2 has a significantly reduced size and weight and comes with the exclusive DJI Matrice 3D series drone. It boasts a lightweight design and easy deployment while offering superior operation capabilities and cloud-based intelligent functions. Overall, it significantly lowers the threshold of unattended operation, pushing operation efficiency and quality to the next level.
What is the minimum interval DJI Dock 2 can recharge the aircraft for a second operation? Can DJI Dock 2 automatically replace the aircraft's battery?
Measured with an ambient temperature of 25° C (77° F) and an aircraft battery level of 20% after landing, it takes 32 minutes to charge the aircraft's battery to 90%. Therefore, the minimum interval between two operations is 32 minutes. DJI Dock 2 does not support automatic battery replacement for the aircraft.
Does DJI Dock 2 support one drone with multiple docks and one dock with multiple drones?
DJI Dock 2 does not support one dock with multiple drones. The current firmware does not support one drone with multiple docks. Please refer to the follow-up firmware update information.
Does DJI Dock 2 support edge computing?
Yes, DJI Dock 2 supports the integration of an edge computing module.
What is the maximum wind speed and rainfall in which DJI Dock 2 can continue to operate normally?
The maximum wind speed is 8 m/s, and the maximum rainfall is 2 mm/h.
Can operators manually control the flight and gimbal angle of the aircraft through the DJI FlightHub 2 cloud platform?
Yes. Please refer to the tutorial video for detailed operations.
Which drones does DJI Dock 2 support?
DJI Dock 2 only supports the DJI Matrice 3D series drones.
What conditions will cause the cooling function of DJI Dock 2 to be automatically enabled or disabled?
The cooling function of DJI Dock 2 will be enabled when the ambient temperature exceeds 5° C (41° F) and the aircraft battery temperature exceeds 35° C (95° F). The cooling function of DJI Dock 2 will be disabled when the aircraft battery temperature drops below 30° C (86° F). (If the aircraft battery temperature cannot be detected, the temperature of the internal circulation supply vent will be used as a reference.)
What is the media file transfer logic? Can photos, videos, and flight status be sent back in real-time?
After landing, the aircraft will transfer media files to DJI Dock 2. Once the transfer is completed, the aircraft will automatically delete the media files. After DJI Dock 2 receives the media files, it will upload them to the cloud. Once the upload is completed, DJI Dock 2 will also automatically delete the media files. The aircraft does not support transferring media files during flight, but can send back the real-time flight status.
How do I use FlyTo tasks?
Please refer to the tutorial video on FlyTo tasks.
What are the installation environment requirements for DJI Dock 2?
It should be installed in an open environment with electricity and internet at altitudes not exceeding 4,000 meters. For details, please refer to the Installation and Setup Manual.
How is the precision landing of DJI Dock 2 achieved?
The aircraft can precisely locate DJI Dock 2 through the RTK positioning system and positioning marker recognition function. Moreover, the landing pad's new slide-ramp centering design further enhances landing success rates.
How does DJI Dock 2 handle unexpected power outages?
In case of an unexpected power outage, DJI Dock 2 can continue to operate independently for over five hours with the built-in backup battery,* leaving sufficient return and landing time for the aircraft. After a power outage, DJI Dock 2 does not support functions like aircraft charging, air conditioning, dock cover heating, and wind speed gauge heating. Always check malfunctions promptly.

* Measured with a fully charged backup battery in a 25° C (77° F) environment.
How do I purchase DJI Dock 2?
Please contact your local DJI dealer.

Aircraft

What is the difference between DJI Matrice 3D and DJI Matrice 3TD?
DJI Matrice 3D has a tele camera and a wide-angle camera with a mechanical shutter, meeting the needs for 1:500 high-precision mapping tasks. DJI Matrice 3TD, equipped with a wide-angle camera, a tele camera, and an infrared camera, can depict both visible light and thermal images, making it suitable for security and inspection operations.
What is the difference between the DJI Matrice 3D series and the DJI Mavic 3 Enterprise series?
The DJI Matrice 3D series is specifically designed for DJI Dock 2. Compared with the DJI Mavic 3 Enterprise series, it offers an increased flight time of up to 50 minutes* and features a waterproof body, a GNSS/RTK antenna, as well as lens defogging and wireless charging functions.

* Measured in a controlled test environment. Specific test conditions are as follows: flying forward at a constant speed of 46.8 kph in a windless laboratory environment at 20 meters above sea level, in photo mode (without photo-taking operation during flight), with Obstacle Avoidance Action set to Off, and from 100% battery level until 0%. Results may vary depending on the environment, actual use, and firmware version.
Can I use a remote controller to manually control the DJI Matrice 3D series?
Once the DJI RC Pro Enterprise and DJI Matrice 3D series are paired, users can proceed with manual control.
Can the DJI Matrice 3D series be used with other docks?
No. It can only be used with DJI Dock 2.
Does the tele camera on DJI Matrice 3D support mapping without GCPs?
No, but the wide-angle camera on DJI Matrice 3D supports mapping without GCPs.
Are the DJI Mavic 3 Enterprise series accessories compatible with the DJI Matrice 3D series?
Only the DJI RC Pro Enterprise is compatible.
Does the DJI Matrice 3D series support Hyperlapse, ActiveShots, and Timelapse?
No.
Does the DJI Matrice 3D series support precision mapping?
DJI Matrice 3D can meet the requirements of 1:500 high-precision mapping operations. If DJI Matrice 3TD is used for mapping operations, the model accuracy cannot meet the high-precision mapping requirements, so DJI Matrice 3D is recommended instead.
What precautions should be taken when using the infrared camera of DJI Matrice 3TD?
Do not expose the infrared camera lens to strong sources of energy, such as the sun, lava, or laser beams. Otherwise, the camera sensor may be burned, leading to permanent damage.
Can I use the DJI Matrice 3D series across countries or regions?
No. Please confirm the applicable countries and regions with your dealer before purchasing.
Does the DJI Matrice 3D series support the installation of third-party payloads?
Equipped with an E-Port, the aircraft supports connection to third-party payloads like loudspeakers and spotlights to achieve more functions. Moreover, the E-Port Lite on the aircraft supports the connection of a parachute, effectively ensuring flight and personnel safety.

Loudspeakers, spotlights, parachutes, and other third-party payloads are sold separately.
Why do the propellers of the DJI Matrice 3D series rotate slowly before takeoff?
Before takeoff, the DJI Matrice 3D series will slowly rotate the propellers for a few seconds. During this rotation process, the aircraft will check the integrity of the propellers through the lenses. If there is any damage larger than 10 mm on the propellers, the takeoff will be suspended to ensure flight safety.
Why do I hear a sound coming from the frame arms when I shake the DJI Matrice 3D series?
The DJI Matrice 3D series has particle dampers installed in the LED covers at the end of the frame arms to dampen frame arm vibration, ensuring reliable, long-time flight in various environments. It is normal for the particle dampers to make a sound when shaken.

Search for More Information

Contact Us

Online Customer Service

Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Contact Online Customer Service

Hotline Service

English: +1 818 235 0789
Monday - Sunday: 6:00 - 18:00 (PST/PDT)

Phone Support Options

DJI Community

Connect with DJI enthusiasts to explore various product experiences

Join DJI Community