FAQ

To date, DJI Neo is DJI's lightest, smallest, safest, easiest-to-use drone with the most control options. It's ideal for low-altitude filming and close-range human subject follow shots.*
1. DJI Neo is palm-sized, weighing approx. 135 g, making it easy to store and carry. It features fully enclosed propeller guards, ensuring safe flight.
2. DJI Neo is instantly intuitive. Press the Mode button on the top of the drone to quickly switch between intelligent shooting modes and initiate palm takeoff without needing to connect a remote controller and learn the operations.
3. DJI Neo offers multiple fun control methods. It can take off and land on your palm** without a remote controller. It also supports traditional drone control and immersive first-person view (FPV) flight experience.
4. DJI Neo excels at low-altitude flights and close-range follow shots (human subjects), making it a great personal videographer. It can also fly close to the ground or navigate indoors,*** providing a unique and immersive experience.

^{*As of September 2024.
** When using palm takeoff and landing, adhere to the following guidelines: Operate in a windless environment as much as possible; extend your palm horizontally and keep it still. Avoid contact with the propellers to prevent injury; do not attempt to grab the drone while it is flying.
*** DJI Neo does not support obstacle avoidance. To ensure flight safety, fly within a visual line of sight. To fly beyond visual line of sight (BVLOS), ensure that the aircraft is in good condition, the user is qualified, and the flight is compliant with local regulations for BVLOS.}

DJI Neo is a vlogging drone ideal for capturing everyday life, leisure activities, family moments, and pets.
If you need a portable drone to instantly capture travel, camping, cycling, skateboarding, hiking, or important memories, DJI Neo is the perfect choice.

^{DJI Neo is suitable for users aged 16 and above.}

DJI Neo supports palm control, mobile app control,* voice control, remote controller control,** and immersive motion control.**

^{* The virtual joysticks on the mobile app interface are only for fine-tuning the drone's position during shooting or controlling the drone to return. It cannot provide the same control experience as a traditional remote controller. You can use a standard DJI remote controller for a professional flight control experience. To ensure flight safety, when using mobile app control, the drone is limited to a maximum height of 30 meters and a maximum distance of 50 meters.
** Requires purchase of a specific combo or separate purchase of a specific remote controller and goggles.}

DJI Neo offers a range of intelligent shooting modes.
For palm control or mobile app control, DJI Neo supports Follow, Dronie, Circle, Rocket, Spotlight, and Custom* modes.
When controlling with a standard remote controller, DJI Neo supports multiple QuickShots modes.

^{* After activating DJI Neo, the default Custom mode is DirectionTrack. Neo can connect to the DJI Fly app via Wi-Fi to select Helix or Boomerang.}

DJI RC 2, DJI RC-N3 Remote Controller, DJI RC-N2 Remote Controller, DJI RC Motion 3, and DJI FPV Remote Controller 3.

^{* When used with DJI RC Motion 3 or DJI FPV Remote Controller 3, only DJI Goggles 3 and DJI Goggles N3 are supported.}

DJI Goggles 3 and DJI Goggles N3.

^{For a smoother first-person view (FPV) experience, it is recommended to select 1080p@60/50fps for video recording when using DJI Goggles 3.
When used with DJI RC Motion 3 or DJI FPV Remote Controller 3, only DJI Goggles 3 and DJI Goggles N3 are supported.}

Palm control is extremely simple to use. Even those with no drone experience can get started quickly.
DJI Neo can take off and land from and onto your palm and perform intelligent filming by locking onto the subject using visual algorithms,* all without the need for a remote controller or any auxiliary device.

^{* Currently, only human subject tracking is supported; tracking other subjects is not available.}

Once DJI Neo locks onto you using visual algorithms, it will follow your movement trajectory and maintain a consistent speed with you,* achieving intelligent follow shots.

^{* The maximum tracking speed is 8 m/s.}

Yes. DJI Neo can be used as an entry-level drone for Manual mode. It is suitable for practicing throttle control, altitude maintaining, and level flight, but not for continuous high-speed flight and high-maneuverability actions such as Dive, Split-S, Power Loop, and Yaw-Spin.
Exercise caution when flying in M mode.

No. To ensure flight safety, fly in an open area or within a visual line of sight. To fly beyond visual line of sight (BVLOS), ensure that the aircraft is in good condition, the user is qualified, and the flight is compliant with local regulations for BVLOS.

DJI Neo offers 4K Ultra HD quality that meets everyday filming and sharing needs.
For video recording, DJI Neo provides resolutions of 4K/30fps and 1080p@60/50/30fps, meeting the high-definition requirements for sharing content on mainstream social media platforms.
DJI Neo supports up to 12-megapixel photos. When using mobile app control, it ensures everyone fits into group shots, eliminating the need to find someone to take the picture.

It supports RockSteady and HorizonBalancing.
When controlling Neo with your palm, with the DJI Fly app or with a standard remote controller, only HorizonBalancing is supported and cannot be turned off.
For immersive motion control, you can choose to enable RockSteady, HorizonBalancing, or turn off stabilization.
For palm control and mobile app control, the HorizonBalancing angle is ±30°. When controlling the drone with a remote controller or using motion control, the HorizonBalancing angle is ±45°.

Yes. When using the 4:3 aspect ratio, footage recorded by DJI Neo is not stabilized but supports offline stabilization with Gyroflow.

QuickTransfer:
DJI Neo supports connecting to a mobile phone via Wi-Fi and browsing/transferring footage through the DJI Fly app, with a maximum download speed of up to 25 MB/s.*
Keep the drone and phone within 2 meters with no obstructions for the best transfer experience.

Transferring files to a computer:
Without needing to power on Neo, connect the drone to the computer using a data cable to browse and transfer footage.

^{* Measured in a laboratory environment with little interference in countries/regions that support both 2.4 GHz and 5.8 GHz. Download speeds may vary depending on the actual conditions.}

After connecting DJI Neo with the DJI Fly app, you can check live feeds of the drone, adjust shooting parameters, and quickly transfer footage to your mobile phone.
When controlling DJI Neo directly with the DJI Fly app, or with a RC-N3 or RC-N2 standard remote controller, you can capture audio using DJI Mic 2 or directly through the phone's built-in microphone.When controlling DJI Neo directly with the DJI Fly ap, you can control the aircraft with voice demands.
Once the footage captured by DJI Neo is imported into the DJI Fly app, you can add Glamour Effects or quickly edit the footage for instant video creation.

English and Mandarin.
The specific language used depends on the connected phone's system language (English or Chinese).

Yes.

There are two charging methods: using the Two-Way Charging Hub or charging via the aircraft body.
1. When using a 60W charger with the Two-Way Charging Hub, you can charge up to three batteries simultaneously.* It takes approximately 60 minutes to charge them from 0% to 100%.
2. When using a 30W charger to charge via the aircraft body, it takes about 50 minutes to charge from 0% to 100%.

^{* The number of batteries that can be charged simultaneously depends on the power of the charger used. Using a charger of more than 45 W allows for charging three batteries at once while using a charger of less than 45 W can only charge two batteries simultaneously. Refer to the charging protocols supported by the charger.}

1. Charging: The Two-Way Charging Hub supports USB PD fast-charging protocol and can charge up to three batteries simultaneously.
2. Storage: It can store three batteries at once, making it convenient to carry and use.
3. Power bank: With at least one battery in storage, you can use the charging hub as a power bank and output the battery power to mobile phones, tablets, and other devices through the USB-C port.

When charging via the Two-Way Charging Hub, it is recommended to use the DJI 65W Portable Charger.
When charging via the aircraft body, it is recommended to use the DJI 65W Portable Charger or the DJI 30W USB-C Charger.